The overall growth of an individual business depends on the quality of provided services or products backed by a great customer support team. Being an admin you must make sure the mentioned aspects are on point, fetching adequate ROI, teamed with enhanced client retention levels. However, to work efficiently and provide top-graded service to individual clients, the customer support executives need to have access to state of the art equipment that functions equally well across varied platforms and endpoints.
Being a customer support executive is a tough job, the person has to answer a wide variety of questions and complaints on behalf of the brand. Devices offering crystal clear audio facilities, makes the entire task much easier for them. The upgraded Plantronics Voyager 5200 UC with its portable and sleek design besides WindSmart enabled technology, ensures top-notch voice cancellation facility. Thus helping users deliver, disturbance-free voice to the person on the other end.
How Can Plantronics Voyager 5200 UC help?
Clear Audio Quality
The quality of customer care is directly proportional to the service provided by the support team and the satisfaction level of individual callers. Audio problems or background noise can easily breach this trust. Moreover, lengthy and unclear calls can be triggering, and can even cause unnecessary dissatisfaction. This does not do good either to your business reputation or to the morale of your customer care employees. Do your customer support team a favour and buy Plantronics Voyager 5200 UCfor your company. Its four mic array coupled with adaptive Digital Signal Processing, is capable of casting out disruptive background noise. Further, Plantronics voyager 5200 UC headset features six layers of WindSmart technology, acoustic echo cancellation, sidetone detection facility, and an adaptive 20-band equalizer, enabling customer care representatives deliver crystal clear voice, irrespective of the environment they are in.
Cross-Platform Functionality
As employees start returning to offices, organizations now have to be open about working on a hybrid model that will accommodate both in-office and remote work culture. As an admin, you need to ensure that the devices used by your employees, work across all cloud and voice platforms in a seamless manner, and can be easily tracked and monitored as well. Like other Poly devices, Plantronics Voyager 5200 UC is compatible with major external platforms like Avaya, Zoom, Cisco, Skype etc, facilitating excellent audio quality on both ends. Moreover, with the integrated Plantronics Voyager 5200 UC Bluetooth headset system, your IT team can locate missing headsets, update firmware, check battery meter, enable softphone call control and customize features and alert settings.
Employee Retention
The onset of working from home culture, has opened many options before the employees, one of which is that now they can easily move to another organization if they do not find their existing working condition up to the mark. Your support workforce does the challenging task of maintaining your brand’s value by providing standardized service to different customers, even in these tumultuous times. The least they can expect is a comfortable and reliable headset that they can wear day long. Plantronics Voyager 5200 UC Bluetooth headset is ergonomically designed and rigorously tested for all-day comfort. Your employees will love to wear them even after work. A P2i sweat-proof nano-coating, offers appropriate safety from sweat and moisture.
Hands-Free
The Plantronics voyager 5200 UC Bluetooth headset takes hands-free to a new level. The device announces incoming calls and enables users to simply ‘’answer’’ or ‘’ignore’’ by voice commands. With just a single tap, employees can enable mute mode. Plantronics voyager 5200 UC earset sends dynamic mute alerts, besides talk time updates, so that your employees never miss a call.
Add On
In addition to the 7 hours of talk-time, Plantronics Voyager 5200 UC headset comes with an integrated docking stand and an optional portable charging case, for extra 14 hours.
Final Takeaway
To keep with the rapidly evolving corporate landscape, enterprises need to level up their game when it comes to technology and equipment. They need headset devices that can function on multiple platforms and in different environments, without compromising the audio quality. Plantronics Voyager 5200 UC headset is a perfect solution for the customer support executives to get their daily work streamlined. With cutting-edge noise-cancelling, moisture protection, and wideband hands-free profile, the Plantronics voyager 5200 uc Bluetooth headset system empowers customer support workforce, offer clear voice during their working hours. Furthermore, a rigorously tested ergonomic design makes the device suitable for extensive usage throughout the day. Compatible Plantronics Manager Pro software allows IT to monitor and update the headsets, even when employees are working from their home. So if you are a business owner, worrying about your customer support team’s performance, we suggest you buy Plantronics voyager 5200 uc for robust customer service and workforce management, both remote and on-premise.